Refund & cancellation
Last updated 13 September 2026
Email within 7 days of buying and you get a full refund. No questions, no form, no need to justify it. You keep the file.
Eligibility
Any purchase of the Paid in Dollars PDF is eligible for a full refund if requested within 7 calendar days of the payment date. Because the product is a digital file that is delivered immediately, we do not require you to return or delete anything — we simply take your word for it.
How to request one
- Email hello@zojoofficial.com from any address.
- Include your Razorpay payment ID (starts with
pay_, shown on your payment confirmation). - That is the whole process. You do not need to give a reason.
How long it takes
Refunds are initiated within 2 working days of the request, usually the same day. Once initiated, Razorpay returns the money to the original payment method. Banks and card issuers typically take a further 5 to 7 working days to post it, which is outside our control.
Cancellation
The product is a one-time purchase of a digital file. There is no subscription, no recurring charge and nothing to cancel. If you ever see a repeat charge from us, it is an error — tell us and we will refund it immediately.
Failed or duplicate payments
If a payment fails, no money is captured. If you were charged twice for the same purchase, email us with both payment IDs and the duplicate is refunded in full, outside the 7-day window.
After 7 days
Requests made after 7 days are not guaranteed, but do write to us anyway if something has genuinely gone wrong. At this price we would rather refund you than argue.