Support
Contact us
One inbox, answered by a person. There is no ticket system and no chatbot.
Email
Typical response within 24 hours, usually the same day. Monday to Saturday, IST.
What to include
It speeds things up a lot if you mention:
- For a purchase problem or refund — your Razorpay payment ID (it starts with
pay_and is in your payment confirmation), and the email you paid with. - For a lost download — just the payment ID. We will re-send the file.
- For a correction — which figure, which page, and what you found instead. Corrections are published and every buyer gets the updated file free.
What we can help with
- Anything about your purchase — delivery, refunds, re-sending the file, receipts.
- Questions about what is inside the guide before you buy.
- Corrections, disputed figures, and requests to re-measure a platform.
What we cannot help with
We cannot give you personal tax, legal or financial advice, review your specific contract, or intervene with any platform on your behalf. For tax questions once foreign income is actually arriving, a chartered accountant is the right call and worth the fee.
Refunds: see the refund policy — short version, ask within 7 days and you get your money back.